Bibliographic Citations

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C. Owen, “Analysing the activity of work in emergency incident management”, Activites, vol. 4, 2007.
C. Owen, Mesman, J., Marc, J., and Rogalski, J., “Accomplishing Reliability within Fallible Systems”, in Risky Work Environments: Reappraising Human Work Within Fallible Systems, Ashgate, 2009, pp. 99-148.